Role of Decision Support System for Decision-Making...

Information Systems Analysis Topic: Decision Support Systems Uma V Devi 2009  © Role of Decision Support System for DecisionMaking Process in Global Business Environment Decision Support System: A Decision Support System is an integrated set of computer tools allowing a decision maker to interact directly with computer to retrieve information useful in making semi structured and unstructured decisions. Example of this decisions include such things as merger and acquisition decisions, plant expansion, new product decisions portfolio management and marketing decisions. Decision making is a fundamental managerial activity. It may be conceptualized as consisting of four stages: intelligence, design, choice and implementation.†¦show more content†¦Decision making characteristics in the Global Business Environment: Business Strategy/Decision Making Characteristics Multinational: (decentralized federation) Decision making decentralized to subsidiaries, informal relationships between head quarters and subsidiaries International: (coordinated federation) More vital decision and knowledge in general developed at head quarters and transferred to subsid iaries Global: (centralized federation) Decisions made at the center knowledge developed and retained at the center 2 Transnational: (integrated network) Decision making and knowledge generation distributed among units Managers and Decision Support System: The daily work of a manager, as hundreds of brief activities of great variety, requiring rapid shifts of attention from one issue to another, very often initiated by emerging problems. A manager maintains a complex web of contacts outside and inside of the organization. A successful manager is not swamped by onslaught of these activities: he or she maintains a personal agenda. Effective manager carve out as it were, their own informal structure within the corporate structure and they use this network to keep themselves informed and influence others. It has been absorbed that proactive manager make special efforts to develop a long-term view and long-term agenda. The need for types of information produced by decision support system has always been present. Decision support systems have become popularShow MoreRelatedBritish Airways Information Syst em1483 Words   |  6 PagesThe purpose of this project is explore how information systems helps organisations to make decisions at different levels to achieve set objectives and strategic advantages over competitors .The team carried out research and debate on various companies, and agreed to focus on British Airways. 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